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Amaze Technologies" - The Official Partner of 3CX Telephone System in dubai, abu Dhabi, UAE

A new era of telecommunication has begun in the United Arab Emirates (UAE), marking a significant milestone in the region’s technology sector. Amaze Technologies, an industry-leading tech enterprise, has been officially designated as the partner of the 3CX Softphone Telephone System in UAE.

3CX, a global software-based IP PBX provider, has been transforming the world of unified communications with its comprehensive software, which includes voice over IP (VoIP), video conferencing, instant messaging, and call center functionalities. The partnership with Amaze Technologies brings 3CX’s cutting-edge solutions to the UAE, promising a transformative impact on regional businesses.

Amaze Technologies-3cx Installer In Dubai, uAE

Established as a leading tech solution provider, Amaze Technologies has a strong track record of providing innovative digital solutions to businesses. This partnership with 3CX reflects Amaze Technologies’ commitment to remain at the forefront of technological advances and to bring the best-in-class communication solutions to businesses in the UAE.

As the official partner of 3CX in UAE, Amaze Technologies is now set to deliver an advanced telephony system that amalgamates traditional PBX functions with modern unified communication features. This platform’s appeal lies in its capability to boost productivity, enhance collaboration, and improve customer service — all while reducing telecommunication costs.

In a city known for its dynamic business environment, Amaze Technologies has positioned itself as a trusted partner, enabling organizations to leverage the power of the 3CX Telephone System for unparalleled connectivity and operational efficiency.

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The Power of 3CX Telephone System

Amaze Technologies in Dubai stands as a beacon of excellence in providing high-end telecommunication solutions, with a particular focus on the formidable 3CX Telephone System. Recognizing the transformative power of efficient communication in today’s business landscape, Amaze Technologies has emerged as a reliable partner for organizations seeking a seamless and feature-rich telephone system. The 3CX Telephone System, known for its user-friendly interface, has become a cornerstone of modern business communication. Amaze Technologies takes pride in offering comprehensive installation services that go beyond mere setup, ensuring that clients harness the full potential of 3CX for enhanced productivity and connectivity.

The installation service provided by Amaze Technologies in Dubai is a testament to our commitment to delivering excellence. From initial consultation to system integration and ongoing support, Amaze Technologies ensures a smooth and efficient installation process, empowering businesses to optimize their communication infrastructure. 

3cx Telephone System

3CX - Award-winning Innovator

● First software-based, open standards, IP PBX
● First to launch WebRTC Gateway – offering Click2Call
● First to include integrated softphones for Android, iOS, Windows and Mac
● First to include integrated clientless web conferencing

3CX Customers

● Cost-effective solution for SMBs and large enterprises
● Major global customers
● 100,000 customers worldwide and growing
● 40% growth year-on-year


The 3CX Providing various plans to your business

3CX SMB- Small Business

  • Call Queues
  • Multi-level IVR
  • Deskphone support
  • Voicemail-to-text
  • Call & Chat Reporting
  • Listen to Whisper Barge In
  • SMS/MMS Support
  • Any number of Deskphones

3CX PRO- Professional

  • Option to install on premise or self-host
  • Dedicated Installation
  • Call Recording
  • CRM Integration
  • Hot Desking
  • Microsoft 365 Integration
  • SMS & MMS

3CX ENT- Enterprise

  • Custom IP Phone Logo
  • MS Teams
  • Skill-based Routing
  • Start / Stop Call Recording
The Power of 3CX: Features and Benefits

 3cx uses innovative technology that has significantly impacted the UAE’s business landscape, by offering the benefits of cost-effectiveness, scalability, and convenience. The 3CX system has become a preferred solution for businesses of various sizes in the UAE.

  1. Cost-Effectiveness: One of the most appealing features of the 3CX Telephone System is its cost-effectiveness. It significantly reduces telecommunication costs by utilizing the Internet for call routing, thus bypassing traditional telephone service providers and their associated fees.

  2. Ease of Installation and Management: Unlike the complex hardware PBXs, 3CX operates on a user-friendly, web-based management console. It can be set up in a matter of hours, and its intuitive interface ensures smooth operation and maintenance, which is a boon for businesses without dedicated IT staff.

  3. Scalability: 3CX scales easily to accommodate businesses of all sizes, from small start-ups to large corporations. As a business grows, adding new users or lines is as simple as licensing additional simultaneous calls.

  4. Mobility and Remote Work: The 3CX system supports smartphones and browser-based web conferencing, enabling a mobile workforce. In today’s context, with the rising need for remote work due to COVID-19, this feature has proven particularly valuable.

  5. Interoperability: 3CX can work seamlessly with popular SIP trunks, VoIP gateways, and IP phones. It also integrates well with major business applications, such as CRM and ERP systems, enhancing productivity across organizations.

The Emergence of 3CX in the UAE

As one of the fastest-growing economies globally, the UAE thrives on innovation and technology. The 3CX Telephone System seamlessly fits into this growth narrative. The system’s advanced features and modern architecture have made it the ideal solution for organizations looking to streamline their communications, reduce costs, and promote remote and flexible working.

3CX provides a complete unified communications solution out of the box. As a software based PABX, 3cx is much easier to install and manage than traditional hardware PBXs. It is available for Windows, Linux, and the cloud systems. The advanced flexibility has made 3cx an ideal choice for businesses in the UAE, where technology infrastructure varies widely across industries.

The Impact of 3CX in the UAE

The adoption of the 3CX Telephone System in the UAE has revolutionized business communication. From facilitating seamless communication within large conglomerates to supporting the growth of small and medium-sized enterprises, 3CX has been instrumental in promoting business efficiency in the UAE.

Moreover, it supports the country’s sustainability initiatives by reducing the need for physical infrastructure and encouraging remote working, thus cutting down on commuting and associated carbon emissions.

3CX PABX Advanced features

  1. Unified Communications:

    • WebRTC-based web conferencing: Enables high-quality video and audio conferencing directly through the web browser, without the need for additional plugins or software.
    • Presence: See the status of other extensions – whether they are available, on a call, or do not want to be disturbed.
    • Chat & SMS: Integrated chat function allowing for inter-office communication or communication with external clients using the 3CX web client.
  2. Mobile Apps:

    • iOS and Android apps allow users to make and receive calls from their smartphone, essentially turning it into a mobile extension of the PBX.
    • Push notifications ensure no calls are missed while conserving battery life.
  3. Advanced Call Handling:

    • Call Queuing: For busy customer service or sales teams.
    • Call Recording: For compliance, training, or quality assurance.
    • Digital Receptionist: Automated voice menus to guide callers.
    • Time-based routing: Direct calls based on the time of day.
  4. CRM Integration:

    • Links up with popular CRM systems to allow for call pop-ups, call journals, and more.
  5. Security and Anti-Fraud:

    • Integrated Session Border Controller (SBC): Provides additional security, especially for remote workers.
    • Automatic IP Blacklisting: Protects the PBX from hacking attempts.
    • Encryption: Voice traffic and communications are encrypted via SSL/TLS.
  6. Call Reports & Analytics:

    • Detailed call logging, statistics, and monitoring features.
    • Real-time wallboard and QoS reports.
  7. Advanced Integration:

    • API: Allows for custom integrations with third-party applications and tools.
    • Office 365, Microsoft Teams, and Exchange Integration: Seamlessly integrate 3CX with various Microsoft tools for enhanced productivity.
  8. Failover and Redundancy:

    • Multi-server installations, backup & restore features, and inbuilt failover capabilities ensure the continuity of service.
  9. Voicemail:

    • Voicemails can be delivered to email, allowing for easy playback and management.
  10. Remote Extensions:

  • Employees can work from anywhere and still be part of the phone system with the same capabilities as if they were in the office.
  1. Contact Center Features:
  • Skill-based routing, SLA alerting, and a range of reports give businesses the tools to run a professional contact or call center.
3CX Telephone system's communication Features

3CX is a software-based Unified Communications (UC) system. It is designed to replace traditional PBX (Private Branch Exchange) phone systems. 3cx enables businesses to implement modern communication and collaboration features. It is easier for employees to communicate with clients, colleagues, and partners.

  1. VoIP (Voice over Internet Protocol) Phone System: 3CX allows users to make and receive calls over the Internet using Session Initiation Protocol trunks or VoIP service providers, eliminating the use of traditional phone lines.

  2. Web Conferencing: Another advanced feature of 3CX includes built-in web conferencing capabilities. It enables audio and video conferencing, screen sharing, and collaboration among participants.

  3. Unified Communications: The 3cx platform integrates various communication channels, such as voice calls, video calls, instant messaging, and email, into a unified interface. It is helpful for users to manage their communications.

  4. Mobility: Another feature of 3CX telephone systems is it mobility. The employees can use their smartphones as extensions of the office phone system, allowing them to make and receive calls using their business number from anywhere.

  5. CRM Integration: It can integrate with popular Customer Relationship Management (CRM) systems, enabling users to manage calls and access customer information directly from their CRM interface.

  6. Call Center Features: For businesses with call center needs, 3CX offers call queuing, call recording, real-time monitoring, and reporting features to optimize customer service and support.

  7. Advanced Security: What difference make the 3CX PABX telephone systems from others is its security. 3cx offering security features such as encryption, IP blacklist/whitelist, and protection against Denial-of-Service (DoS) attacks.

  8. Scalability: 3cx is designed to cater to businesses of all sizes, allowing for easy scalability to accommodate growth.

  9. Softphone and Web Client: Users can access the 3CX system from their computers or devices using softphones or web clients, eliminating the need for physical desk phones in some cases.

  10. On-Premise or Cloud Deployment: 3CX can be deployed on-premises or hosted in the cloud, providing flexibility in choosing the deployment option that best suits the organization’s needs.

3cx video conferencing

Make An Enquiry

Looking to revolutionize your business communication? Look no further than the 3CX Telephone System. With its advanced features and innovative technology, the 3CX system offers a seamless and efficient communication solution for businesses of all standards. Whether you need to make internal calls, connect with remote teams, or enhance customer interactions, the 3CX Telephone System has got you covered.

Don’t hesitate – make an enquiry today and unlock the full potential of the 3CX Telephone System for your business.

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